
(This really does apply to Hague Service. I promise.)
I flew into this mess on July 24th at Schiphol Airport in Amsterdam. We sat on the tarmac for two hours waiting for a gate to clear for us, and another half hour at the gate waiting for a qualified jetway driver to provide a means of egress. Then the real fun started. Three more hours in the baggage claim area, before coming to the unfortunate conclusion that Icelandair had somehow misplaced my gear. No worries, I thought. They’ll get this mess sorted out and bring my suitcase to my hotel in The Hague tomorrow. My most important meeting isn’t until the next day.
Whoa, was I wrong. Continue Reading Hague Service Certificates… a bit like waiting for lost luggage.

Go to Holland and escape that brutal July heat that typifies life in Kansas City, I thought. It’s always nice in the Netherlands. That’s why its people are so happy.






